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Booking your family flights to Australia with Cathay Pacific

When booking your flight to Australia online via www.cathaypacific.co.uk, the applicable child or infant fare will only be displayed after you have selected your itinerary details and the adult fare has been displayed. You can’t search for an infant fare on its own, or a child fare on its own.

If you are travelling with infants, you must ring our local UK reservations centre (0208 834 8888) to secure a bassinet seat and applicable bulkhead seat for the accompanying parent at the time of booking (subject to office opening hours, Mon – Fri, 8am—6pm, Sat, 9am—5pm).

If you are travelling with a baby you do need to make sure you or your travel agent booking your Cathay Pacific flights requests you a Bassinet seat – these are not automatically allocated, and will be given on a first come (requested) first served (allocated) basis. Don’t forget to call!

Once you have your online booking of your flights to Australia confirmed, you can check the details to make sure the Bassinet request has been recorded in the ‘Manage Booking’ section of the Cathay Pacific website www.cathaypacific.co.uk. DO NOT change your seat selection otherwise your bassinet request will be cancelled. You can request nappies (diapers) for your little one under the ‘Special Requests’ tab.

Sometimes Cathay Pacific when may not be able to confirm that a bassinet seat will be available immediately on your flights to Australia. What happens in these situations is that a request is made to the central reservations team to confirm availability. If the response from them indicates that there are definitely no bassinets seats left, then parents are still welcome to travel with their infants on their laps. Or you may want to change your flight – the call centre team can try and rebook you on a flight where there are bassinet seats available. (although note that Rebooking fees will apply).

Note from Lucy: it is my experience that crew and ground staff of Cathay Pacific will do their absolute best to accommodate all travelers with babies and we’ve boarded a flight without bassinet allocation that the crew have then been able to organise. Of course this cannot be guaranteed, but have faith 🙂